Clickbooth Support

How do I know if what I’m sending is a transactional or relationship message?


The primary purpose of an email is transactional or relationship if it consists only of content that:

  • facilitates or confirms a commercial transaction that the recipient already has agreed to;
  • gives warranty, recall, safety, or security information about a product or service; 
  • gives information about a change in terms or features or account balance information regarding a  membership, subscription, account, loan or other ongoing commercial relationship;
  • provides information about an employment relationship or employee benefits; or 
  • delivers goods or services as part of a transaction that the recipient already has agreed to.


Haven't found what you're looking for? Contact Support

 


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.